This Privacy Policy explains exactly what personal data p899 collects from Pakistani players, how we use it, who we share it with, and the rights you hold over your own information at all times.
Your data, your rights. p899 does not sell your personal information to third-party advertisers or data brokers. This policy is written to be read by real people — not just lawyers. If something is unclear, contact us at [email protected] before registering.
p899 ("we", "us", "the Platform") operates the online betting and gaming platform accessible at p899.club. p899 serves Pakistani players across all major cities — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, Multan — offering cricket sports betting, live casino, slot games, jackpot fishing, and bingo, all in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, p899 acts as the data controller in respect of the personal information you provide during registration, account use, payment processing, and customer support interactions. As data controller, p899 is responsible for determining the purposes and means of processing your personal data and for ensuring that processing is carried out lawfully, fairly, and transparently.
This Privacy Policy applies to all personal data collected through the p899 website, any p899 mobile application, and any customer communications conducted via email, live chat, or other support channels operated under the p899 brand. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
p899 collects only the personal data that is necessary for operating a regulated online gaming platform. The categories of personal data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, CNIC photograph | Account registration, KYC age and identity verification |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account communications, security alerts, support |
| Financial Data | JazzCash/EasyPaisa account number, bank account details, deposit and withdrawal history | Payment processing, withdrawal verification, AML compliance |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, game session records, PKR balance movements | Account management, dispute resolution, regulatory reporting |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps, referring URL | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, features accessed, game titles played, betting markets viewed, session duration | Responsible gaming monitoring, product improvement, personalisation |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Customer support, complaint handling, staff training, quality assurance |
| Marketing Preferences | Opted-in promotional email/SMS preferences, preferred contact channel | Sending relevant promotions and platform updates where you have consented |
p899 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than the CNIC photograph required for identity verification), or health data, except where you voluntarily disclose health-related information in the context of a responsible gaming self-exclusion or support request.
p899 collects personal data through the following channels:
You provide data directly to p899 when you: register an account on the p899 platform; complete KYC identity verification by submitting your CNIC and selfie; make a deposit or request a withdrawal; place bets or play casino and slot games; contact the p899 support team via live chat or email; subscribe to p899 promotional communications; or submit a complaint or feedback.
p899 automatically collects certain technical and usage data when you access the platform. This data is gathered through cookies, web server logs, and similar tracking technologies embedded in the p899 website and application. Automated data collection begins as soon as you visit p899.club, regardless of whether you are logged in to an account. Please refer to Section 7 of this Policy for full details on our use of cookies.
In limited circumstances, p899 may receive data about you from third-party sources, including: identity verification service providers who assist with CNIC validation; payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) who confirm transaction status; and fraud detection partners who provide risk scoring data linked to your IP address or device fingerprint. Data received from third-party sources is handled in accordance with this Privacy Policy and is used solely for the purposes for which it was provided.
p899 processes your personal data for the following purposes. Each purpose is linked to a defined legal basis set out in Section 5:
p899 processes your personal data on the following legal bases:
p899 does not sell, rent, or trade your personal data to any third-party commercial entity for their own marketing or advertising purposes. Data is shared with third parties only in the following limited and controlled circumstances:
p899 engages carefully selected third-party service providers who process data on our behalf and under our instruction. These include: KYC and identity verification platforms; payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and bank transfer facilitators); cloud hosting and infrastructure providers; game content studios (who receive session data necessary to deliver games); and customer support platform operators. All service providers are required to handle your data confidentially and in accordance with applicable data protection standards.
p899 may disclose personal data to competent regulatory authorities, law enforcement bodies, or courts where legally required to do so. p899 will only make such disclosures in response to lawful, documented requests and will not volunteer data beyond what is legally required.
In the event of a merger, acquisition, restructuring, or sale of all or part of p899's business operations, your personal data may be transferred to the acquiring or successor entity as part of the transaction. You will be notified of any such transfer and of any material changes to data handling arrangements that result from it.
p899 does not share your data with third-party advertising networks, data brokers, social media platforms, or any entity whose primary purpose is the commercial exploitation of personal data.
p899 uses cookies and similar tracking technologies on the p899 website and application. Cookies are small text files stored on your device that help p899 recognise returning visitors, maintain your login session, and collect usage analytics. The categories of cookies used by p899 are as follows:
You can control non-essential cookie categories through the cookie preference centre accessible from the p899 website footer. Please note that disabling certain cookie categories may affect platform functionality. p899 does not use third-party advertising cookies or retargeting pixels.
p899 retains your personal data only for as long as is necessary for the purpose for which it was collected, or for as long as required by applicable law. The general retention periods applied by p899 are as follows:
Following the expiry of applicable retention periods, p899 will securely delete or anonymise your personal data in a manner that prevents reconstruction of individual identities. Where legal proceedings or regulatory investigations are ongoing, relevant data may be retained beyond standard periods pending resolution.
p899 takes the security of your personal data seriously and implements technical and organisational measures proportionate to the sensitivity and volume of data held. Security measures applied by p899 include:
In the event of a personal data breach that is likely to result in a risk to your rights or interests, p899 will notify affected members without undue delay, providing information about the nature of the breach, the data involved, and the steps you can take to protect yourself.
Your responsibility: p899's security measures protect data on our systems. You are responsible for keeping your own account credentials confidential. Use a strong, unique password for your p899 account and never share your login details with anyone. p899 will never ask for your password.
As a p899 member, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] from your registered email address. p899 will respond within 30 days of receiving a valid, verified request.
Request a copy of all personal data p899 holds about you, along with information about how and why it is being processed.
Request correction of any inaccurate or incomplete personal data p899 holds on your account without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Request that p899 restricts processing of your data in specific circumstances, such as while an accuracy dispute is being resolved.
Request your personal data in a structured, machine-readable format where processing is based on consent or contractual necessity.
Object to processing carried out on the basis of legitimate interests, including direct marketing communications, at any time.
The p899 platform is strictly for adults aged 21 and above. p899 does not knowingly collect personal data from individuals under the age of 21. CNIC verification is a mandatory step in the p899 account activation process, and date-of-birth data extracted from your CNIC is used to confirm that you meet the 21+ eligibility requirement before full account access is granted.
If p899 discovers that personal data has been collected from a person under the age of 21 — whether through a false date of birth provided at registration or through a failure of the verification process — that account will be immediately suspended. All personal data associated with the underage account will be deleted from p899's active systems within 30 days, subject only to any mandatory regulatory retention requirements that may apply in respect of the AML transaction record.
Parental awareness: If you believe a minor in your household has registered or attempted to register on p899, contact us immediately at [email protected]. p899 will act on verified reports of underage account registration within 24 hours.
The p899 platform may contain links to third-party game studios, payment processor portals, or informational pages operated by entities other than p899. This Privacy Policy applies exclusively to data processed by p899 and does not extend to the data practices of any third-party service you access via a link or embedded feature on the p899 platform.
p899 exercises care in selecting third-party partners and requires them to maintain data protection standards consistent with our own. However, p899 cannot accept responsibility for the privacy practices of independently operated third parties. We encourage you to read the privacy policies of any third-party service you use in connection with your p899 account, including your JazzCash or EasyPaisa app and your internet banking provider.
p899 reserves the right to update or revise this Privacy Policy at any time. When material changes are made — meaning changes that substantively affect how your personal data is collected, used, or shared — p899 will notify you by sending an email to your registered address and by posting a prominent notice on the p899 website no less than 14 days before the revised Policy takes effect.
Minor changes — such as corrections of typographical errors, clarifications of existing practices, or updates to contact details — may be made without advance notification, though the updated Policy will always be published with a revised "Last Updated" date at the top of this page. Your continued use of the p899 platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the changes. The current version of this Policy will always be available at p899.club/privacy-policy.
For all privacy-related queries, data subject access requests, opt-out requests, or concerns about how p899 handles your personal data, please contact the p899 data team using the following details:
p899 will never charge a fee for processing a legitimate data subject request unless the request is manifestly unfounded or excessive, in which case p899 reserves the right to apply a reasonable administrative charge or decline to act on the request, with written reasons provided.
Every byte of data exchanged between your device and p899 is protected by SSL/TLS encryption. Your CNIC details, payment references, and account credentials never travel unprotected across the internet — from Karachi or Lahore, your connection is always encrypted.
p899 does not sell, rent, or trade your personal information to advertisers, data brokers, or third-party marketing companies under any circumstances. Your data is used solely to operate your p899 account and ensure the platform's security — nothing more.
All financial data associated with your p899 account is denominated in Pakistani Rupees and processed through trusted local payment rails — JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. No foreign exchange exposure, no overseas data routing for PKR transactions.
Usage and session data collected by p899 is actively applied to our responsible gaming monitoring systems. If your betting patterns suggest potential harm, p899 uses that data to trigger a welfare check — not to sell you more products. Data protection and player welfare work together at p899.
You hold six clearly defined rights over your p899 personal data — access, rectification, erasure, restriction, portability, and objection. Any of these can be exercised by emailing [email protected] from your registered address, with a response guaranteed within 30 days.
p899 does not keep your data indefinitely. Clear retention periods apply to every category of data we hold — ranging from 12 months for technical logs to 5 years for AML transaction records. When the retention period expires, data is securely deleted or fully anonymised.
p899 handles your personal data with the same discipline we apply to our cricket odds — carefully, transparently, and always in your interest. Register today and experience Pakistan's most trusted betting platform.